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Guest Reviews | Cherry Valley Lodge, Newark Ohio

Experience the Unforgettable at Cherry Valley Lodge! But don’t just take our word for it. Here’s what others are saying about their experiences:

Dixie Merrill

Thank you Cherry Valley Lodge for providing excellence in Massage. I suffer from Fibromyalgia and Bobby Tucker is excellent in his therapeutic skills to provide relief for the pain this incurs. I appreciate your lovely facility which encourages relaxation and rest.

Michele Mauritz-Dinsmore Independent National Sales LeaderThe Longaberger Company

As an Independent business owner in the sales field, I know how important it is to excel in customer service to insure the success of your business.

I started my relationship with Cherry Valley Lodge in 1999 and I was so impressed with their ability to go well above the"normal" limits of customer care and service.

I started my relationship with Cherry Valley Lodge in 1999 and I was so impressed with their ability to go well above the"normal" limits of customer care and service. Each year I bring over 200+ of my customers and sales associates to Cherry Valley Lodge knowing they will continue to meet my high standards of customer care and service.

The impeccable service starts from the first phone call to the Sales and Catering Department and continues the day we arrive and are greeted by the most personable and professional Bell Man. The staff at the front desk take great care of catering to my guest's needs once we arrive. Housekeeping makes sure the rooms are clean and they bring whatever else the guests may need that evening.

The banquet staff delivers our VERY large group delicious food quickly and professionally. The grounds are gorgeous and provide a small sanctuary from the real world, if only for one night! It is a pleasure to work with the Cherry Valley Lodge Team each year.

My customers continue to write such positive comments about their experience there and they look forward to their visit to Cherry Valley Lodge every year. My sincerest appreciation and thanks to the Cherry Valley Lodge Team for making my job so much easier!

Anne DeVoe - Junior League

Thank you for a wonderful two days at Cherry Valley Lodge. Our meeting went smoothly, and of course, the service was excellent. Each member of my group raved about the food and accomodations. When asked if the overnight format was a good one, every evaluation response was a resounding yes!

John C. Matesich lll - Wholesale Beer & Wine Association

In talking with the Board, it was unanimous that the facilities and the meal were so phenomenal that we're coming back next year. Thank you for the great hospitality and the wonderful meal that you provided for the members of our Wholesale Beer & Wine Association.

It's so nice to be able to come to a fine facility like Cherry Valley Lodge and be assured that all our needs are met in such a pleasant and accommodating way. Looking forward to working with you soon. 

Kerry Loeffler - Cincinnati Society of Association Executives

Thank you Cherry Valley Lodge for sponsoring the "Gone Fishin' Lately" program recently! The program was fun and the meeting space looked fabulous!

It was truly our pleasure to work with you and the other Lodge staff. I am very impressed with each of your colleagues that I worked with to bring this program to our members. It was really nice to get a chance to learn more about what you are doing for your clients. You are truly ahead of your colleagues in the hospitality industry!

Thank you again for your part in making this program a success! Our members that attended not only learned something, they had fun in the process! I look forward to visiting your property and talking with you more about the "Good to Great" program in the near future.

Mary Joe and Joe Balistreri

On April 22, 2002 I sent you a memo regarding the excellent service that we received from your staff at our daughter's wedding reception on April 13, 2002. That reception was our second at Cherry Valley Lodge, as we had our oldest dauhters's reception also at Cherry Valley Lodge in 1996.

My last sentence in that memo said that "I hope our third daughter will choose Cherry Valley Lodge when it is time for her wedding reception". As fate would have it, our daughter Janie did select Cherry Valley, and this past weekend (May 19th) we celebrated her wedding reception.

It has been said that "the third time is a charm", and that was the case with our most recent wedding reception. Your staff was exceptional and their attention to make sure that this significant event was an enjoyable, memorable day for a new bride and groom is to be commended. I wat to especially acknowledge the outstanding efforts of your staff who delivered exceptional service to your customer....

The Balistreri went on to commend Catering, Sales, Front Desk, Housekeeping, CoCo Key Staff, Banyan Leaf Spa employees, Audio Visual and Banquets...

...Since we don't have a fourth daughter to celebrate another wedding reception, I can't commit to another large party function, but I assure you that we will return to enjoy the many amenities of Cherry Valley Lodge and to relive the wonder memories our family has enjoyed there throughout the eleven year time frame of our daughters' weddings. Again, thanks to you and your staff for a gran finale to the "Balisteri wedding receptions"!

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2299 Cherry Valley Road Newark, Ohio 43055
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Phone: (740) 788-1200 Toll Free: (800) 788-8008